Shipping, Cancellation and Returns
Shipping Policy
- Orders are usually processed and dispatched within 2-5 working days after payment confirmation.
- Standard delivery time is 5-8 working days, depending on your location and the courier service performance.
- We are not responsible for courier delays once the package is handed over to the shipping company.
- Tracking details will be shared via Email or WhatsApp after dispatch.
Return, Refund, and Exchange Policy
- Our return policy is valid for 10 days from the date of delivery.
- Returns are accepted only if:
- You receive a damaged, broken, or wrong item.
- To be eligible for a return:
- The item must be unused, in original condition, and in its original packaging.
- You must notify us within 48 hours of delivery with clear photos/videos.
- We offer a refund, exchange, or store credit after mutual agreement.
- If you request a replacement:
- You must ship the original product back to us at your own cost.
- You will also bear the 2nd forward shipping charges for sending the replacement.
Refunds
- If the product received is wrong or damaged, we will refund the full amount.
- Refunds will be processed within 7-15 working days to the original payment method or via UPI/Bank Transfer for COD orders.
Non-Returnable Items
The following items are non-returnable and non-refundable:
- Books, magazines, and clothing.
- Gift cards, downloadable software products, and personal care items.
- Used products or items damaged after delivery, not due to our error.
- Any product returned without prior communication.
Cancellation Policy
- Orders can be canceled before dispatch only.
- Once dispatched, the order cannot be canceled.
Return Shipping Address
(Please send returns only after approval.)
Return Address:
Jainkart Office, Behind Shree Balaji Mandir, PM Projects, Kothari Biyane, Main Road, Hinganghat, Maharashtra, 442301, India.
Contact: +91 89563 55471
Important Points
- Shipping charges are non-refundable unless the return is due to our error (wrong/damaged item).
- If returning items above ₹1000, we recommend using a trackable shipping service.
- We are not responsible for returns lost in transit.
Contact Us
For any questions or support, please contact:
📧 Email: [email protected]
📱 WhatsApp: +91 89563 55471